Receptionist / Administrative Assistant (Wasilla, Meadow Lakes)
Liberty Tax – 3400 E Cottle Loop, Ste 100 (near Palmer–Wasilla Hwy)
Second Location – 244 Sylvan Rd Ste 2A (near Pittman Rd and Parks Hwy)
Compensation: Starting pay $14.70 per hour, depending on experience
Employment type: Seasonal, part-time or full-time (employee’s choice)
Hours: Flexible Monday–Saturday schedule, approximately 20–40 hours per week during tax season
Overview
Liberty Tax in Wasilla is seeking a dynamic and energetic Receptionist/Administrative Assistant to join our team for the upcoming tax season. This vital role combines front desk responsibilities with administrative support to keep the office running smoothly and provide exceptional service to our clients. If you are organized, comfortable with technology, and enjoy helping people in a fast-paced environment, we would like to hear from you.
Key Duties
Greet visitors and clients warmly and maintain a professional, welcoming front desk environment
Answer a multi-line phone system, respond to inquiries, and route calls to the appropriate preparer or manager
Manage appointments: schedule, confirm, and update client appointments using our office software
Check in clients, verify identification, and ensure required documents are collected and scanned
Perform data entry, basic filing, and maintain organized client records (paper and electronic)
Copy, scan, and upload client documents to our secure systems
Print postage and handle basic incoming and outgoing mail
Distribute refund and loan checks to clients with proper verification procedures
Assist with general office upkeep, including supplies, lobby appearance, and forms organization
Support tax preparers and the office manager with other administrative tasks as needed
Qualifications
Required:
Reliable transportation and consistent attendance
Strong customer service and professional phone etiquette
Comfort using computers, printers, scanners, and standard office software
Basic understanding of filing systems and record organization
Ability to handle sensitive information with discretion and maintain confidentiality
Preferred:
Prior experience in a receptionist, front desk, or administrative support role
Experience working in a professional office setting
Familiarity with basic income tax concepts or prior work in a tax, financial, or similar environment
Bilingual skills are a plus but not required
How to Apply
Please submit your resume and a brief note explaining your availability during tax season. We are looking for dependable, detail-oriented individuals who enjoy working with the public and contributing to a positive office environment.