Cook Insurance is a family owned insurance agency selling Home, Auto, Business and Life Insurance. We have been in business for 48 years in the east valley.
Cook Insurance is looking for an Insurance Office Manager. The duties are listed below. Insurance experience required including running an insurance office.
Insurance Office Manager Job Duties
Oversee daily operations within the insurance office, ensuring all processes run smoothly and efficiently.
Implement and manage office policies and procedures to maintain compliance with insurance laws and regulations.
Lead, train, and supervise office staff, including assigning tasks, evaluating performance, and facilitating professional development.
Manage customer service operations to ensure client satisfaction, including handling complex inquiries and resolving complaints.
Coordinate with insurance agents and brokers to facilitate the processing of claims, underwriting, and issuance of insurance policies.
Oversee financial management tasks such as budgeting, forecasting, and ensuring timely billing and collection of premiums.
Develop and maintain business relationships with clients, insurance carriers, and other stakeholders to support business growth.
Analyze operational data and reports to identify trends, forecast needs, and implement strategic improvements in office efficiency and service delivery.