Vacancy expired!
Customer Service Agent duties and responsibilities
Customer Service Agents perform many organizational tasks to help renters and lessees find the property that meets their needs and best promote the business. Their duties and responsibilities often include:
Meeting potential renters and guiding them on tours of available units
Following up on leads for potential renters
Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified
Preparing leasing documents for potential renters using property standards and regulations
Handling the collection of rent payments, security deposits and application fees
Keeping residents informed of any changes to rental agreements or upcoming property issues
Building a rapport with current tenants to give them personalized service
Keeping an eye on community facilities such as mailrooms, fitness centers and laundry rooms
Answering calls from prospects and current residents
Posting rents and closing deposits
Entering work orders for repairs in the units
Vacancy expired!