Job Details

ID #52876593
State Arizona
City Phoenix
Full-time
Salary USD TBD TBD
Source Arizona
Showed 2024-11-13
Date 2024-11-13
Deadline 2025-01-12
Category Customer service
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Client Service Manager

Arizona, Phoenix, 85001 Phoenix USA
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Come work with us (from home/must be in the Phoenix, AZ area) Great company culture full of energy, passion, and motivated individuals. Be part of a company and service that you can feel great about. We truly care about ALL Team members and provide an enjoyable, successful environment while making money. Service our existing Clients by making connections with people, motivating and inspiring them to achieve results. Knowledge and skill in how to successfully influence and persuade others by understanding how their needs and motivations link to goals is essential. The job environment is fast paced and result-oriented. A self-confident, enthusiastic, warm, and empathetic attitude that can enliven, engage, and positively impact is a MUST.

We are seeking a dedicated and enthusiastic individual to join our customer service team as a phone representative. The ideal candidate will have excellent communication skills, a friendly and patient demeanor, and a passion for helping others. As a phone representative, you will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service over the phone.

Responsibilities:

Initiate outbound phone calls to existing Clients and provide assistance with inquiries, product information, and status.

Resolve customer complaints and issues in a professional and timely manner, escalating complex issues to the appropriate department when necessary.

Maintain up-to-date knowledge of company products, policies, and procedures.

Document all customer interactions and transactions accurately in the company's database.

Collaborate with other team members and departments to ensure a seamless customer experience.

Requirements:

This is a work from home position, must be in the Phoenix, AZ area.

Previous experience in customer service or a related field preferred.

Excellent communication skills, both verbal and written.

Strong problem-solving abilities and attention to detail.

Ability to multitask and prioritize in a fast-paced environment.

Proficiency in computer systems and familiarity with customer service software.

Must have own work from home equipment and high speed ethernet connection

Our 10 year plus B2B locally owned and operated Marketing business is seeing GREAT growth! Staylisted has reached the Inc. 5000 multiple years in a row, accredited with the BBB, a Google Partner, and is always creating the best for our Clients and Team.

Job Type: Full-time

Pay: $15 per hour

Expected hours: 40 per week

Benefits:

Dental insurance

Health insurance

Life insurance

Paid time off

Paid training

Vision insurance

Work from home

Compensation Package:

Bonus opportunities

Performance bonus

Schedule:

8 hour shift

Day shift

Monday to Friday

Work Location: Remote

Send or upload your resume now!

https://www.staylisted.com/careers

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