Sales Team is trying to fill a position for an articulate, energetic/skilled Customer Service Representative in a growing Metal Manufacturing Company. Are you someone who loves helping in creating durable and productive customer relationships.? Then this may be the role for you.
This role will be situated in a very busy, challenging and dynamic environment.
Principle duties and responsibilities:
Give exceptional customer service in a timely fashion
Receive and send written business correspondence
Accurately handles customer funds and processes transactions using our POS system
Manage high volume of incoming telephone calls
Able to successfully manage 13 different phone lines
Writing up orders and working closely with our sales team
Remain constantly aware of customer activity to ensure a positive experience
Performs all other duties as assigned in order to maintain an effective and profitable operation
Requirements:
Have a positive and teachable attitude
Knowledge of basic computer skills
High School Education or equivalent
Team player but capable of working independently
Bilingual preferred
We are wanting to hire someone immediately
Job Type: Full-time
Salary: $16.00 - $18.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 2 years (Required)