Become a part of our caring community and help us put health firstHealthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At CenterWell, a division of Humana, we want to help people everywhere, including our associates, lead their best lives. We support our associates to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. At CenterWell, we're seeking innovative people who want to make positive changes in their lives, the lives of our members, and the healthcare industry as a whole.The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Manager, Clinic/Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.CenterWell is seeking a dedicated, compassionate, and experienced - Clinic Administrator - who is interested in growing with the company and being a part of something great!Location : CenterWell Senior Primary Care office located at: 1704 W Bell Road, Phoenix, AZ 85023About CenterWell Senior Primary Care:CenterWell Senior Primary Care, a subsidiary of Humana Inc., is Humana's primary care medical group practice with centers open or opening in Florida, Georgia, Kansas, Louisiana, Missouri, Arizona, Nevada, North Carolina, South Carolina, Georgia, Kentucky and Texas. CenterWell Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience. CenterWell Senior Primary Care has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health.Clinic Administrator Role Overview:
Plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting
Works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems
Collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach
Helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes
decisions are typically are related to schedule, plans and daily operations
Performs escalated or more complex work of a similar nature, and supervises a group of typically support and technical associates; coordinates and provides day-to-day oversight to associates
Ensures consistency in execution across team
Holds team members accountable for following established policies.
Use your skills to make an impactRequired Qualifications
Bachelor's Degree or 5 years of clinical experience in a Primary care organization.
2 or more years of management experience
This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Direct leadership experience and demonstrated ability to lead, coach and mentor teams
Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff
Knowledge of and experience working with Provider Communities
Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems
Knowledge of Excel, Word and Power Point Presentations in a business setting
A high level of engagement and emotional intelligence
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Master degree, preferably in Business Administration, Healthcare
Basic knowledge of Population Health Strategy
Administration or related field
Medicare knowledge
Managed care experience
Value Based Care knowledge
Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team
Solid understanding of medical care delivery, managed care financial arrangements and reimbursement
Bachelor's degree, preferably in Business Administration, Healthcare Administration or related field
Experience managing a budget of $500,000 Additional Information
Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$69,800 - $96,200 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About UsAbout CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources