Customer Service Officer

Job DescriptionWe are seeking a motivated and detail-oriented Customer Service Officer to join our growing team. In this role, you will be responsible for assisting clients, handling inquiries, and ensuring that each customer receives exceptional service. The ideal candidate is communicative, adaptable, and enjoys solving problems efficiently and professionally.ResponsibilitiesManage customer inquiries via phone and email with professionalism and accuracyProvide timely information and support regarding products and servicesMaintain clear communication between clients and internal departmentsRecord and track customer feedback to improve service processesAssist in resolving customer issues with a proactive and solution-oriented mindsetUphold company policies and ensure a positive customer experience at all times