Vacancy expired!
OverviewThe Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Customer Service Representative will gain knowledge through local training and hands-on experience to provide administrative support and service customers.The position is a Full-Time position (40 hours per week) - Position pays $18 / hourApart from religious observation, must be available to work ONE of the following schedules:Tuesday - Saturday 2:00pm - 10:30pm
Friday - Monday 10:00am - 8:30pm
Sunday - Thursday 4:00pm-1:00am
Friday – Tuesday 4:00pm-1:00am
Benefits: a regular weekly schedule, medical benefits, dental benefits, vision benefits 401k match, profit sharing, paid time off, car rental and car purchase discounts, and a fun and friendly place to work!Job location: Sky Harbor Airport Rental Car CenterAs you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here (https://www.enterpriseholdings.com/en/customer-service/coronavirus-covid-19-update.html) .ResponsibilitiesProvide a high level of customer service by assisting customers and assessing their rental needs in person
Meet and greet customers in a friendly and timely manner
Provide directions and general assistance
Assist to assess condition of rental upon return
Process returns, check-ins and exit kiosk transactions
Understand and communicate rental terms and conditions, vehicle features and other services
May sell optional protection products, upgrades, fuel options and other additional equipment
Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
Clean vehicle interior and exterior by hand or by operating washing equipment when needed
Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/VeteransQualificationsMust be at least 18 years of age
Must have at least 1 year prior customer service experience
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.
Vacancy expired!