GCU Hotel, Travel & Event Scheduling AssociateClick Here to Apply Online Job DescriptionJob Posting TitleStudent Worker - GCU Hotel, Travel & Event Scheduling AssociatePosition Summary/Purpose: The GCU Hotel, Travel & Event Scheduling Associate will assist with GCU Hotel front desk arrivals/departures, booking Discover GCU visitor travel and monitoring flights to ensure an exceptional experience for all Discover GCU visitors.Primary Responsibilities/Accountabilities/Essential Functions: ESSENTIAL DUTIES and RESPONSIBILITIES: Include, but are not limited to, the following:
Assists with booking Discover GCU guest arrival and departure flights, ensuring appropriate flight times based on Discover GCU event parameters
Assist with monitoring flights for changes that could affect the visitor itinerary
Greets hotel guests, responds effectively to guest concerns and requests. Follows up to ensure guest satisfaction.
Manage room inventory and determine rooms for incoming guests
Manage check in/out procedures
Assist guests with dining and activity recommendations
Coordinate shuttle service for guests with attendance luggage
Assist guests with general inquiries
Provide as needed support to GCU Hotel departments and teammates to ensure an exceptional stay experience.
Must be available to work hotel front desk overnight shifts as needed.
Equipment Used and Responsibility:
None
Qualifications:
A minimum of one year experience in customer service or hospitality industry.
Provides a professional image at all times through appearance and dress.
Able to work well independently with little supervision.
Promote positive relationships in communication and cooperation with all coworkers and guests.
Strong attention to detail to ensure room cleanliness standards are met.
Ability to learn and follow all safety, emergency and accident prevention procedures.
Must be fluent in English, ability to read and write.
Must be able to have flexible schedule, which includes nights, weekends and holidays if needed.
Experience/Education:
Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:
Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
Maintain good financial and academic (SAP) standing with the University.
You may be subject to termination if you fall below the minimum requirements.
Physical Requirements:
Standing: 4-8 hours a day
Walking: 4-8 hours a day
Lifting: Frequently
Carrying: Frequently
Pushing: Frequently
Bending: Frequently
Squatting: Occasionally
Kneeling: Occasionally
Climbing: Rarely
Reaching: Occasionally
Grasping: Frequently
Fine Eye to Hand Coordination: Continuously
Driving: None
Work Environment: GCU Hotel on site. Work performed is inside / outside, subject to variations in temperature and weather, equipment noise and dust.
Pay Rate : Minimum Wage
Anticipated End Date: June 30, 2025
Application InstructionsPlease click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCEC/job/AZ-Phoenix/GCU-HotelTravel-Event-Scheduling-AssociateR000058869) Click Here to Apply Online