OverviewHello humankindness Located conveniently in the heart of Phoenix Arizona St. Josephs Hospital and Medical Center is a 571-bed not-for-profit hospital that provides a wide range of health social and support services. Founded in 1895 by the Sisters of Mercy St. Josephs was the first hospital in the Phoenix area. More than 125 years later St. Josephs remains dedicated to its mission of caring for the poor and underserved.We are extremely proud to be a nationally recognized center for quality quaternary care medical education and research. St. Josephs includes the internationally renowned Barrow Neurological Institute Norton Thoracic Institute Cancer Center at St. Josephs Ivy Brain Tumor Center and St. Josephs Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics neuro-rehabilitation orthopedics and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.U.S News & World Report routinely ranks St. Josephs among the top hospitals in the United States for neurology and neurosurgery. In addition St. Josephs boasts the Creighton University School of Medicine at St. Josephs and a strategic alliance with Phoenix Childrens Hospital.St. Josephs is consistently named an outstanding place to work and one of Arizonas healthiest employers. Come grow your career with one of Arizonas Most Admired Companies.Look for us on Facebook and follow us on Twitter.For the health of our community we are proud to be a tobacco-free campus.ResponsibilitiesCoordination of care, to include complex patients and those who may have multiple appointments. Super User of EMR & EPM (Cerner & aIDX). Provides mentoring of new hires, as appropriate, and acts as an internal on-the job resource and support for other EMR & EPM users. This floating back and front office position also assists with referrals and authorizations, as well as work tasks as needed. Provides basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simplepatient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant III functions more independently and coordinates the workflow of MAs when necessary. Also conducts front desk duties such as registration/insurance verification, check-in and scheduling of patients.
Maintains hospital standards of zero tolerance for mislabeled specimens and collects laboratory specimens according to hospital protocol.
Assists the nurse/physician during examinations, treatments, and procedures as requested.
Retrieves necessary equipment and supplies.
Assists in patient/equipment preparation.
Performs follow-up actions as directed.
Completes hospital forms per protocol.
Documents clinically relevant findings in the patient's record according to hospital protocols and clinical protocols.
Monitors and records patient vital signs, weight, positioning, ADLs I & O activity and blood glucose readings per RN instructions, hospital protocols, and standards of care.
Records readings in accurate and timely manner.
Assists with patient admission, discharge, and transfer.
Initiates orders according to SJHMC time performance standards-STAT-Within 5 minutes, Discharge/Transfer-within 10 minutes, Routine-Within 30 minutes.
Conducts front desk duties as needed (Check-in, registrations, insurance verification and scheduling appointments).
Obtains authorization and referrals as needed.
Completes full-patient registration in aIDX when registering new patients. Ensures all patient information is updated and current when following up/interacting with patients. Verify insurance eligibility and/or benefits.
Uses aIDX system according to policy & procedure, including patient registration, scheduling appointments, template oversight (as applicable), printing forms and schedules, posting payments and charge reconciliation, and reporting any issues with system. Effectively utilizes aIDX downtime procedures as needed.
Attends additional Cerner (EMR) & aIDX (EPM) advanced training courses to keep current and maintain Super User status.
Provides mentoring for new hires and serves as an internal support and resource for other Cerner and aIDX users.
Dignity Health now offers an Education Benefit program for benefit-eligible employees. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, and adoption assistance.QualificationsMINIMUMHigh School Diploma or G.E.D. and a graduate of a Medical Assistant Program or completion of an U.S. Armed Forces medical services training program. Candidates who completed a program prior to February 2, 2000 can satisfy the minimum education requirements by providing evidence of direct supervision by the same physician, physician group, or physician assistant for a minimum of 2000 hours to satisfy the minimum education requirements.Demonstrated experience with computer program utilized for checking-in and scheduling patients required.Current American Heart Association Basic Life Support certification - Nat'lPREFERREDPrevious MA experience highly preferred.Electronic Medical Record (EMR) experiencePrevious experience in designated specialtyBilingual skillsPay Range$18.00 - $24.66 /hourWe are an equal opportunity/affirmative action employer.