DescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Network and Merchant Fraud risk Policy team partners with multiple teams across the blue box including Global Merchant and Network Services, Global services group, Various capability teams AND our Merchants along with other industry stakeholders to reduce fraud. We play a pivotal role in developing Amex network policies that will ensure right parties are held accountable for fraud in the ecosystem and rely heavily on reporting and data to measure progress, ensure we are working on the highest priority opportunities.The incumbent Risk Manager will be responsible for the development and execution of fraud risk management strategies to enable growth while minimizing the risk of fraud for American Express. The candidate will work closely with global teams across GMNS, Central and regional fraud risk, Operational teams, GCO, Compliance and AET to name a few.The incumbent will also be responsible for maintaining and enhancing existing network fraud risk processes and policies. This opportunity allows for bringing in external perspective and drive innovative thinking which can ultimately lead to new products, services, and revenue streams to support the future growth of the network.The Network and Merchant Fraud risk Policy team partners with multiple teams across the blue box including Global Merchant and Network Services, Global services group, Various capability teams AND our Merchants along with other industry stakeholders to reduce fraud. We play a pivotal role in developing Amex network policies that will ensure right parties are held accountable for fraud in the ecosystem and rely heavily on reporting and data to measure progress, ensure we are working on the highest priority opportunities.The incumbent Risk Manager will be responsible for the development and execution of fraud risk management strategies to enable growth while minimizing the risk of fraud for American Express. The candidate will work closely with global teams across GMNS, Central and regional fraud risk, Operational teams, GCO, Compliance and AET to name a few.The incumbent will also be responsible for maintaining and enhancing existing network fraud risk processes and policies. This opportunity allows for bringing in external perspective and drive innovative thinking which can ultimately lead to new products, services, and revenue streams to support the future growth of the network.The Network and Merchant Fraud risk Policy team partners with multiple teams across the blue box including Global Merchant and Network Services, Global services group, Various capability teams AND our Merchants along with other industry stakeholders to reduce fraud. We play a pivotal role in developing Amex network policies that will ensure right parties are held accountable for fraud in the ecosystem and rely heavily on reporting and data to measure progress, ensure we are working on the highest priority opportunities.The incumbent Risk Manager will be responsible for the development and execution of fraud risk management strategies to enable growth while minimizing the risk of fraud for American Express. The candidate will work closely with global teams across GMNS, Central and regional fraud risk, Operational teams, GCO, Compliance and AET to name a few.The incumbent will also be responsible for maintaining and enhancing existing network fraud risk processes and policies. This opportunity allows for bringing in external perspective and drive innovative thinking which can ultimately lead to new products, services, and revenue streams to support the future growth of the networkJob Responsibilities:
Serve as Fraud SME for fraud risk evaluation on Network Policy initiatives.
Define strategies to enable effective network policies which will allow Amex to assess fraud risk in real time for emerging payment and merchant/seller onboarding payment models.
Gain and document alignment with stakeholders on policies and procedures that impact Fraud Risk Management.
Generate innovative ideas to reduce gross and net fraud and increase revenue for blue box.
Identify the new fraud patterns and strengthen the controls to prevent and minimize fraud losses.
Regularly review the portfolio MIS and conduct regular case reviews to identify opportunities and drive effective risk strategies.
As a member of the Network and Merchant Fraud Policy and Capabilities team, you will be doing the following:Description
Analyze merchant and customer level data pertaining to spend and fraud to identify areas of opportunity.
Lead control deployment in line for FRMC (Fraud risk management committee) framework.
Manage / facilitate policy alignment and policy language for published Network Policies.
Partner with Technologies and other internal stakeholders to identify requirements for new product capabilities and new policies.
Manage existing reporting and create new reporting to identify insights and assist with team prioritization.
QualificationsThese are the qualification we are looking for:
Track record of extracting key business insights from large amounts of data and assembling into a clear and compelling business case.
Ability to present complex information to groups and individuals.
Strong analytical and problem-solving experience
Demonstrated ability to influence alignment without authority, including ability to find win-win solutions with partners with range of goals.
High energy with ability to adapt to changing business priorities.
1 year of SQL, SAS, R, or equivalent data mining experience preferred.
Strong Microsoft Office skills (specifically Excel, PowerPoint).
MBA or MSIM with analytical background are also considered.
Some additional skills and experience would also be helpful. These include:
Knowledge of credit card business, payments industry, and Card Acceptance polices for Issuers and Acquirers.
Experience in fraud management and/or product management.
Experience with large datasets using Big Data tools and platforms (Hive, Yellowbrick, Lumi).
QualificationsSalary Range: $90,000.00 to $165,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Job: RiskPrimary Location: US-Arizona-PhoenixSchedule Full-timeReq ID: 24014362