We are seeking a reliable and enthusiastic Front Desk Receptionist to join our team. This role is vital to our practice, as you will be the first point of contact for our patients. The ideal candidate will be professional, friendly, and organized, with excellent communication skills and a passion for delivering outstanding customer service.
Responsibilities:
Greet and check in patients, ensuring a warm and welcoming experience
Manage phone calls, emails, and patient inquiries with professionalism
Schedule and confirm appointments, optimizing the office calendar
Assist with patient billing, insurance verification, and processing payments
Maintain accurate patient records and ensure confidentiality
Support the dental team with administrative tasks as needed
Requirements:
Previous experience in a dental office or customer service role preferred
Strong organizational and multitasking abilities
Proficient with dental software and Microsoft Office Suite (preferred)
Friendly, professional demeanor with a focus on patient care
Ability to work independently and as part of a team
High school diploma or equivalent required