Description Growing Company Seeks Customer Service Representative!Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Education industry? Then you may be the candidate who Robert Half is looking for. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative position is based in the Bakersfield, California region and is a short-term contract / temporary employment opportunity.What you get to do every single day
You will likely support business development and client referral goals by actively cross-selling and referring customers
Manage incoming telephone calls
Provide accurate, friendly customer service in a timely fashion
Retrieve and oversee the sending of written business communications Requirements - Data entry experience required
Solid understanding of customer service
Demonstrated experience performing extensive research to resolve complex customer inquiries
2+ years of past relevant experience
Critical thinking, problem solving, ability to work independently
Excellent customer service and office administrative skills
Enthusiastic attitude and an engaging businesslike approach
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong communication skills, both verbally and in writing
Ability to interact effectively with internal and external partners and clients/customers
Strong proficiency in Excel and other Microsoft Program skills required
Strong computer skills including customer database systems
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .