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OverviewGenerate and increase sales through inbound and outbound telephone sales that meet and exceed budgeted expectations while handling inbound customer calls with professionalism, skill and expediencyResponsibilitiesEssential Duties and Responsibilities:Responsibilities and essential job functions include but are not limited to the following:
Transact all business in accordance to Animal Health International Inc.’s business code of ethics and conduct.
Make regular outbound calls to assigned customers/territories and document in CRM
Generate new and repeat sales by providing product and technical information to customers in a timely manner
Identify customer requirements and expectations in order to recommend specific products and/or solutions
Use appropriate selling tactics such as up-selling and cross-selling when needed
Present, price, credit, and terms in accordance with standard procedures and customer profitability profiles
Accurately process customer transactions such as orders, quotes, returns, etc.
Travel to assigned territory as needed to further develop relationship and build rapport with new and existing customers
Educate customers about product features and benefits to grow sales and improve customer satisfaction
Monitor scheduled shipment dates to ensure timely delivery
Remain current on consumer preferences, changes in local codes, and product developments by attending sales meetings, manufacturer trainings, trade shows and/or reading trade journals
Identify trends in customer satisfaction or dissatisfaction
Promote teamwork and a positive attitude
Other Duties/Responsibilities:
As Assigned
QualificationsKnowledge, Skill and Ability:
Strong customer service skills
Working knowledge of sales
Problem solving and analytic sales
Self-Motivated
Strong verbal and written communication skills
Energetic and passionate
Accuracy and attention to detail
Computer skills, including MS Office
Education or Formal Training:
High school diploma is required
Bachelor’s degree in an Animal Health related field and/or sales and Marketing is preferred
Experience:
Knowledge of company products through previous animal health care and/or sales experience is preferred
Novice in program sales, prospecting and/or account management skills
Environment:Material and Equipment Directly Used:
Computer, including MS Office and other software
General Office Equipment
Working Environment/Physical Activities:
Stationary position 75% of the time
Move up to 30 lbs.
Less than 10% travel and as required
Positions Reporting to This Position:
None
EEO StatementAn Equal Opportunity EmployerPatterson Companies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, disability or protected veteran status.Requisition ID 2019-10010# of Openings 1Position Category SalesCompany Animal Health International, Inc.Position Type Regular Full-TimeAn Equal Opportunity EmployerPatterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Vacancy expired!