Vacancy expired!
Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our comprehensive approach to diversity, equity, and inclusion combines a focus on our people, processes, and systems with a deep commitment to promoting social justice and health equity through our products, business practices, and presence as a corporate citizen.Blue Shield has received awards and recognition for being a certified Great Place to Work, best place to work for LGBTQ equality, leading disability employer, one of the best companies for women to advance, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we are striving to make a positive change across our industry and the communities we live in - join us!Your RoleThe Consumer IT Portfolio team serves as the IT point of contact for the portfolio, ensuring transparency and accountability for all IT services delivered throughout the IT application organization. The Line of Business Service Integration Lead, Consultant will report to the Senior Director, IT Portfolio (Consumer and Commercial). In this role, you will be responsible for understanding and representing the end-to-end systems/tool integration, including all configuration areas and any applicable IT interfaces, extracts, or extensions for the lines of business within the Consumer portfolio (Senior Markets, IFP, Specialty) .Your WorkIn this role, you will:- Apply professional experience and analytical skills to define recommendations and design solutions to meet requirements
- Be accountable for testing of various hard/complex system and configuration elements and producing documents to support testing outcomes
- Acts as a lead in the analysis of business requirements to translate into solution configuration with limited or no supervision
- Provide input in cross-functional work sessions to assess requirements and propose options
- Build metrics and measurement into solutions to provide visibility into effectiveness and quality of service
- Act as lead for issues related to the Consumer Portfolio and be accountable to drive the issue through resolution
- Represent and be the expert to help drive complex solutions including technology integrations across multiple platforms
- Lead work sessions and apply professional experience and analytical skills to define recommendations and improve overall processes
- Create and provide Objectives and Key Results (OKRs) / metric
Vacancy expired!