As a Call Center Agent you will act as the first point of contact for customers, delivering clear communication guidance, and support during each interaction. You will make high-volume outbound calls and follow scripted or guided call flows to ensure consistency and accuracy.
[Duties]
- Record call outcomes accurately (no answer, voicemail, successful contact, appointment set, etc.).
- Update CRM or internal systems with correct notes after each call.
- Maintain confidentiality and protect customer information.
[Skills]
- Strong public speaking skills
- Work efficiently in a fast-paced, quota-driven environment.
- Demonstrate strong communication and active listening skills.
- Adapt quickly to feedback and performance coaching.
- Outgoing, friendly, and energetic personality.
[Additional Information]
- Hourly Position - Starting at $17+
- Monday through Friday shift (Part time/Full time)
- Room for growth within the company.