You will be responsible for resolving high-priority or delinquent accounts by negotiating payments, settlements, or repayment arrangements. This role handles escalated calls, secures commitments, and finalizes agreements to bring accounts to a successful resolution.
|Duties|
- Verify account details
- Research balances
- Provide options to customers
- Overcoming objections
- Documenting call outcomes
|Skills|
- Goal-Oriented
- Time Management
- Strong Attention to Detail
- Self-Motivated and Persistent
- Ability to Work in Fast-Paced Environment
- Punctuality & Reliability
- High-Balance Account Negotiation
- Settlement Structuring
- Dispute Resolution
- Handling Escalated/Complex Accounts
|Compensation|
- Starting at $18+ Commission
- Monday through Friday shift (Part time/Full time)
- Opportunites for Advancement
|Experience|
Collections - 1year (Required)