Vacancy expired!
Align yourself with an organization that has a reputation for excellence. Cedars Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Company’s Workplace of the Year. This annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an amazing benefits package along with competitive compensation. Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals.What will I be doing in this role?The Ombudsperson investigates referred customer complaints and achieves equitable settlements. The Ombudsperson functions with a high degree of independence and latitude regarding methods and decisions. Referrals may come to the Ombudsperson through the Manager, Patient Accounting or directly from any member of the PFS Management Team, from executive staff of Cedars-Sinai Health System, from departments throughout Cedars-Sinai Medical Center, and from the physician community, payors, and billing agencies. The Ombudsperson is able to interact with customers with diverse cultural backgrounds and is attentive to meetings customers' needs consistent with the Medical Center's philosophy, mission, vision and strategic plan. The Ombudsperson contributes to quality improvement efforts bringing to attention findings that indicate needed corrective actions and, where possible, recommending changes in policy, process, and practice.Requirements:High school diploma/GED required. Bachelor’s degree in Business Management, Finance, Accounting or Economics preferred.
A minimum of 10 years of hospital business office experience, specializing in admissions, financial screening, insurance verification, billing and collections required.
Customer service experience is highly preferred.
Why work here?Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best, most passionate employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation.Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
Vacancy expired!