About Us:
Our law firm is a leading law firm specializing in personal injury. We are dedicated to providing exceptional legal services to our clients, ensuring they receive the justice and compensation they deserve in their time of need. We are currently seeking an experienced pre-litigation case manager to join our dynamic team.
Job Description:
As an experienced Personal Injury pre-litigation case manager, you will play a critical role in helping personal injury clients with their case, including all their medical treatment and the readiness for demand. You must know how to manage all aspects of personal injury claims from initiation to case end, including but not limited to initial client contact, phone intakes, treatment plan and communications with all doctors and providers, medical record requests, medical appointment setting, resolving property damage claims, loss of use, reporting Medi-Cal and Medicare claims for lien resolution, drafting demand letters, lien negotiations, and ensuring quality client care and appointment timeliness. Your expertise in personal injury law will be essential in helping us achieve favorable outcomes for our clients.
Key Responsibilities:
Scheduling property damage inspections/ finalize property damage settlements
Monitoring and managing client's medical treatment
Scheduling client's medical and treatment appointments and communications with client regarding availability etc.
Following up with clients ensuring that all their needs are taken care of and that they are attending treatment and appointments
Monitor deadlines and manage case timelines to ensure timely progression of cases
Must be able to determine when a file is ready for a demand
Preparing and drafting demand letters is a plus
Handling lien reduction, negotiating medical liens, opening Medicare and Medi-Cal claims
Negotiating settlement with attorney's supervision
Qualifications:
Must have at least 3 years of experience working for a Personal Injury Law Firm
Must speak Spanish
Must have the experience, knowledge and be able to handle file from beginning to end
Make initial report and open claims with insurance companies
Expertise in medical treatment management
Excellent written and verbal communication skills - ability to write without spelling and grammatical errors
Proficiency in Microsoft Suite
Being able to handle more a high volume of pre-lit cases from intake through demand
Must have the ability to work under pressure and prioritize workload
Extremely strong attention to detail and organizational skills
Organized and is able to have a clear understanding of the case progression, including all medial treatment for a specific client
Ability to work independently and collaboratively in a fast-paced environment
Great customer service, being able to monitor e-mails in real time and able to follow the office policy as to the task and notes by meeting the deadlines.
Why Join Us?
$21-$35 per hour depending on experience + Quarterly Bonus + Annual Performance Bonus
Paid sick days
A friendly and family-oriented environment
Opportunities for professional development and advancement
Collaborative and supportive work environment
How to Apply:
If you are a dedicated and experienced case manager meeting the above requirements, we would love to hear from you! Please submit your resume detailing your relevant experience.