ABOUT RINSE
Rinse is building the first and largest national, and eventually global, brand in clothing care. We're taking on a massive consumer problem and creating a significantly better dry cleaning and laundry experience through the combination of "smart scheduling" and best-in-class quality, all supported by a strong technology backbone.
We launched in 2013 and are currently in San Francisco, Los Angeles, Washington, D.C., Chicago, Austin, Dallas, Seattle, New York, New Jersey, Boston and Toronto. We have created a differentiated service our customers love, and a business model where the economics actually work.
Rinse is backed by a group of leading VCs and CEOs who see the massive potential in what we are doing and know we are the team to do it. We are looking for stars to join our team and can’t wait to hear from you.
ABOUT THE ROLE
Rinse is seeking a reliable, detail-oriented Dry Cleaning Attendant with strong customer service skills and experience in garment care, stain removal, pressing and clothing assembly. Familiarity with POS or invoicing systems, tech proficiency, excellent communication skills and coachability are highly preferred.
IN THIS ROLE, YOU WILL….
Inspect, sort, and tag garments with accuracy and attention to detail
Use POS, invoicing, and internal data-tracking systems to mark in and manage individual work items
If possessing related experience: spot-treat stained garments and pressing items with accuracy with a focus on quality control at every stage of the process
Assemble garments after cleaning, verifying order completeness and accuracy
Maintain a clean, organized, and safe workspace
Provide exceptional customer service, addressing questions or concerns with professionalism and empathy
Follow all safety guidelines and company policies
AS THE IDEAL CANDIDATE, YOU HAVE…
Strong customer service orientation and attention to detail required
Experience with POS systems, invoicing platforms, and data-tracking tools preferred
Excellent communication skills and ability to collaborate effectively
Coachable, open to feedback, and eager to learn and grow within the company
Prior experience in dry cleaning or laundry services preferred
Ability to stand for long periods and lift up to 50 lbs
Access to a personal smartphone and ability to use a proprietary app
Willingness to work flexible hours, including weekends if needed
WHY WORK AT RINSE…
Competitive pay based on experience
Health benefits (Medical, Dental, and Vision for full-time employees)
401k with employer match
Paid leave
Paid training and opportunities for growth
Friendly and supportive work environment
Rinse credit towards any Rinse-provided services
Job Type:
Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Schedule:
Day shift
Weekends as needed