Job description:
Job Overview
We are seeking a motivated and customer-oriented Counter Sales Representative to join our team. In this role, you will be the first point of contact for customers, providing exceptional service while assisting with their needs. You will be responsible for managing sales transactions, promoting products, supporting inside and outside sale activities and ensuring a pleasant shopping experience in our store environment.
Duties
Greet customers warmly and assist them with inquiries and product selections.
Assist customers who purchase and/or pick up merchandise at the Profit Center.
Process and fill Sales Orders generated at the sales counter.
Upsell products and services to enhance customer satisfaction and increase sales.
Provide customers with reliable information regarding the product specifications, pricing and availability.
Communicate to the Profit Center Manager and Credit Manager any changes in a customers business that might cause a credit risk.
Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
Maintain merchandising standards by stocking shelves and organizing displays effectively.
Perform other reasonably related duties as assigned by immediate supervisor and other managmentas required.
Provide excellent phone etiquette when handling customer calls or inquiries.
Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the wharehouse and pulling orders for delivery.
Experience
Previous experience in retail sales or grocery store environments is preferred.
Familiarity with cashiering duties and cash handling procedures is essential.
Experience in merchandising, stocking, and product demos is a plus.
Strong communication skills are necessary for effective interaction with customers and team members. Join us as a Counter Sales Representative where your contributions will help create a welcoming atmosphere for our customers while driving sales success!
Job Type: Full-time
Work Location: In person