We are searching for a passionate customer service representative to join our small business.
You'll play a vital role in providing exceptional customer service by fulfilling online orders, answering product inquiries related to door hardware, and ensuring a positive customer experience.
Responsibilities:
Process and fulfill online orders for door hardware products accurately and efficiently.
Respond to customer inquiries via phone, email, or chat in a timely and friendly manner.
hardware features, functions, and specifications.
Assist customers in troubleshooting any issues related to their orders.
Maintain accurate and up-to-date information on door hardware inventory.
Qualifications:
Experience in customer service or a related field.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficient in using computers and common business software.
Working knowledge of door hardware products is a plus.
Benefits:
Competitive salary
Opportunity to work in a fast-paced and growing environment.
Learn and gain knowledge about door hardware products.
To Apply:
Please submit your resume and cover letter to [email protected]
We look forward to hearing from you!