Local neighborhood hub for shipping, printing, mailbox rentals, and creative services is looking for a Customer Service Representative. We pride ourselves on excellent customer service and delivering solutions that make our clients’ lives easier.
Position Overview:
We are seeking a motivated Customer Service Representative to join our team. The ideal candidate will have experience with Adobe, Microsoft Publisher, or other graphic/photo editing programs. You will be the first point of contact for our customers, providing exceptional service while assisting with shipping, printing, and design requests.
Schedule: Monday – Friday, 9:00 AM – 5:00 PM
Temp-to-hire
Key Responsibilities:
Greet and assist customers in a professional and friendly manner.
Provide guidance on shipping options (UPS, FedEx, USPS, DHL, etc.) and prepare shipments.
Manage mailbox rentals, including sorting and distributing mail.
Operate POS systems and process transactions accurately.
Assist customers with printing, graphic design, and photo editing projects using Adobe, Publisher, or Photoshop.
Maintain store cleanliness and ensure supplies are stocked.
Resolve customer inquiries, escalating issues as needed.
Support general store operations and team goals.
Qualifications:
Previous customer service or retail experience preferred.
Strong computer skills, with proficiency in Adobe Suite, Microsoft Publisher, or Photoshop.
Excellent communication and interpersonal skills.
Detail-oriented, able to multitask in a fast-paced environment.
Dependable, punctual, and a team player.
Ability to lift up to 40 lbs as needed.
QUALIFIED CANDIDATES ONLY!