General Office Clerk

Description We are looking for a General Office Clerk to join our team in Pomona, California. The role will involve a variety of administrative and clerical tasks, including screening and transferring calls, assisting clients, and maintaining accurate records. This role offers a short term contract employment opportunity.Responsibilities: Handle incoming calls and transfer them to the appropriate department or person Assist clients in navigating to the next steps of their process Facilitate the completion of various forms and ensure they are properly signed Perform data entry tasks and track important team information Review and correct data where necessary, such as orders and appointments Schedule and monitor appointments, and track their outcomes Assist with managing appointment queues and other lists that need to be reviewed Perform other clerical and administrative tasks to support the Medical Support Services Team Utilize Basic Medical Terminology and Basic Office Skills in performing duties Communicate effectively with clients and team members in Spanish Verify Medical Insurance information as required Requirements A minimum of 2 years of experience in a similar role as a General Office Clerk Proficiency in basic office skills including filing, scheduling, and answering phones Knowledge of basic medical terminology is required Ability to communicate effectively in Spanish Experience with medical insurance verification is preferred High school diploma or equivalent educational qualification Strong organizational skills and attention to detail Excellent written and verbal communication skills Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint Ability to multitask and manage time effectively Capability to work in a fast-paced environment and meet deadlines Strong problem-solving skills and the ability to make decisions under pressure Ability to work effectively both independently and as part of a team Professional demeanor and strong customer service skills. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .