As a Treatment Coordinator, you will play a key role in supporting our front office Admin team and ensuring a smooth, comfortable experience for our patients. This role that includes frequent communication with various insurance providers, running pre- authorizations, creating financial agreements for treatment plans, educating patients about their dental care and treatment options, and ensuring every patient enjoys a positive and professional experience. Strong customer service skills and the ability to multitask in a fast-paced environment are essential. supporting both clinical and administrative tasks when needed. You will work closely with a caring team that values communication, compassion, and clinical excellence.
Key Responsibilities:
Create and present comprehensive treatment plans and financial arrangements
Manage scheduling and coordinate patient appointments efficiently
Process and follow up on insurance pre-authorizations and claims
Communicate effectively with multiple insurance carriers
Provide outstanding customer service and patient education regarding dental treatments
Support a welcoming, patient-focused environment