People Services CoordinatorNewAmericas RegionSAN0000Y4Requisition #Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. Founded to be humane and excellent, we collaborate with our clients and partners using imagination, technology, and rigor to shape a better world.In joining our Human Resources team, you will be responsible for delivering high-quality and professional service to our entire client base. In this role, you will impact our business by supporting critical functions that help People Operations run efficiently. This position will be based out of our San Francisco office.Responsibilities:
Provide fast, friendly, and efficient support and advice for staff on simple policy and procedure questions including self-service and navigation queries (‘how to’, ‘where do I find’)
Production of key employment documents including contracts/letters of offer, internal transfer letters, change in term letters etc. ensuring proper approvals are in place before issuing.
Support Total Rewards team by ensuring leaves from carriers are entered timely and appropriately in People systems.
Support Learning & Development with Learning Management System (LMS) reports, course set-up, and annual learning events
Manage new starter process and orientations, including working with recruiters, new employees, business services, supervisors, etc.
Maintain and keep staff records up to date by processing staff data changes in relevant systems quickly and with a high degree of accuracy.
Maintain up to date online staff files and records in compliance with applicable legal requirements.
Support requests for reports as needed.
Maintain a good working knowledge of People policies and self-service options.
Support the delivery of critical People cyclical process such as performance appraisals, promotions, salary reviews and learning events.
Support broader People initiatives by ensuring continuity and successful delivery of functional services.
Contribute to a constructive culture that improves Arup’s people’s experience.
Work on specific projects in the annual People plan (in or outside your area) independently or in a team as part of your growth and development.
Qualifications:
Prominent level of interpersonal skills and integrity to handle sensitive and confidential situations and documentation.
Strong service orientation with a demonstrated desire to go above and beyond.
1 plus years of experience working in the human resources field.
Excellent written and verbal communications skills - ability to collaborate with all levels of the organization.
Solid attention to detail in composing and proofing documents
The ability to prioritize effectively, balance assigned work and exceptional organization skills are required for our constantly evolving environment.
Proficiency in or knowledge of using a variety of software applications, especially Microsoft Excel, Word and PowerPoint software and Human Resources systems.
Bachelor’s degree in business, Human Resources, or related field – preferred
Must possess excellent written, verbal, and communication skills with colleagues of all levels in English and Spanish required.
Personal Attributes:
Strong client and service delivery orientation
Non-hierarchical, with the ability to engage and communicate with people at all levels in both technical and non-technical environments.
Ability to maintain personal effectiveness particularly during periods of higher-than-normal workload.
Self-aware, understands their role in the team and takes responsibility for own actions.
Have a passion for people - enjoy looking for ways to improve and step up our quality and level of service.
San Francisco hiring range - The good faith base salary hiring range for this job if performed in San Francisco is $79,000 - $85,000 per year. Benefits are not included in the base salary. Please note hiring ranges for candidates performing work outside of San Francisco will differ.Benefits that Work - At Arup, we have a comprehensive and valuable benefits program that works for our employees and their families while keeping costs low. These benefits provide health and welfare security for you as well as paid time off for rest and renewal. Our Global Profit Share Plan (paid bi-annually) provides an opportunity for you to share in the success of the Firm. As a valued employee of Arup, you can also choose to participate in our 401(k) plan with up to 10% company match to help you save for your future.Flexible Working - We believe that flexible arrangements create a more inclusive way of working that supports our diversity and the wellbeing of our people. Options for alternative schedules and the ability to work outside of the office for a portion of your workweek are available.Arup is an Equal Opportunity Employer. We consider all qualified candidates regardless of national origin, veteran, disability, sexual orientation, gender, gender identity or other status protected by law. If you need any assistance or accommodation due to a disability, please contact us at americasbenefits@arup.com.#LI-AS1Previous Job SearchesMy ProfileCreate and manage profiles for future opportunities.My SubmissionsTrack your opportunities.©Arup Careers. All rights reserved.EOE-Protected Veterans/Disability