ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.® 
 
We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better. 
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Role:You will be the operational backbone to support the building of responsible & trusted Generative AI and Machine Learning solutions. Data is quickly turning into the most precious business asset for AI. Ethical & trustworthy product development becomes crucial for building trust with customers. The governance posture around data assets and the AI SDLC influence ServiceNow customers' buying decisions.  The AI Steward will oversee the entire data and development lifecycle, transforming data into a compliant, actionable, and secure asset that our AI practitioners can utilize. You will establish data and governance frameworks for the AI SDLC, enforce governance standards and policies, assist business units in selecting appropriate data, and contribute to all areas of data operations and governance. Collaborating with our development team responsible for implementing AI development tools, you will ensure that AI Governance policies, controls, and requirements are incorporated into lifecycle. You will oversee the rightful use of those tools and define user stories that will help the development team implement controls.  To succeed in this role, you must possess a blend of experience in defining data & development processes, governance, along with hands-on skills in resolving data issues and ensuring compliance with contractual and regulatory requirements. You should be able to influence and establish data governance across multiple teams and work collaboratively with cross-functional teams on all data-related matters. What You Will Do:  Act as Go-to expert for the AI product, engineering and data science teams with anything in the realm of use, handling and governance of data & dev tools for the use in AI.Establish and refine E2E process allowing compliant use of AI/ML assets within defined policies and standards Responsible for identifying, confirming the safe, compliant, accurate, controlled, transport, transformation, and storage of data Provide governance and oversight to the compliant use of data assets across the data lifecycle for AI use cases and products Manage and review AI data access requests; approve data usage by use case so other teams can perform their respective job functions Act as liaison to ServiceNow’s data governance team and represent the AI team in committees and contribute to the definition of company-wide processes and policies impacting AI.  Create reports to ServiceNow’s leadership teams on the use of data assets across the AI product portfolio.