Position: Front Desk Receptionist
Job Description:
Greet guests warmly and check them into their rooms efficiently.
Provide information about the inn's amenities, local attractions, and dining options.
Answer phone calls, respond to emails, and handle reservations.
Assist guests with special requests and ensure their comfort during their stay.
Handle payments and maintain accurate records.
Collaborate with housekeeping to ensure rooms are ready for new arrivals.
Address any guest concerns promptly and professionally.
Requirements:
Proven experience in a customer service role, preferably in hospitality.
Excellent communication and interpersonal skills.
Ability to multitask and work effectively under pressure.
Strong attention to detail and problem-solving skills.
Knowledge of reservation systems.
Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
Competitive hourly wage.
Opportunities for advancement and professional development.
Employee discounts on stays at our inn.
Pleasant working environment with a supportive team.
How to Apply: If you're enthusiastic about hospitality and enjoy interacting with people from all walks of life, we'd love to hear from you. Please send your resume and a cover letter outlining your relevant experience and why you're interested in joining our team.
The Bodega Bay Inn believes in creating memorable experiences for our guests and fostering a positive workplace culture. Join us in providing exceptional service and making every guest feel at home. We look forward to welcoming you to our team!