About Us
We’re are a group of private family practices in Stockton, Tracy and Dublin owned by a husband and wife dental team. We’ve been around for over 20 years. We can attest to our success by our track record of ethical, excellent, high quality, modern, high tech dentistry. Our practices are growing to where we need to add a Rockstar Front office who will care about our team and patients as much as we do. We hope to find an Front Office Administrator who wants to make our offices their career home.
Values
At March Lane Smiles, Grant Line Smiles, and Dublin Smiles we believe in treating others like you wish to be treated. Because of this, we pride ourselves on upholding these values in everything we do.
TEAMWORK makes the dream work.
CLINICAL EXCELLENCE, QUALITY, CARING dentistry done on our patients, as if we were working on ourselves.
FUN, We enjoy what we do, and have JOY doing it.
CARE, We love our patients, and we love our team, because we genuinely CARE about them.
Our team members are our family.
The Dublin office clinical hours on Tuesdays and Thursdays from 7am-5pm or Mondays and Wednesdays 8am-6pm. Lunch is 12-1.
We offer a competitive wage
PTO
Sick Time
401K/Profit Share
Education reimbursement
FRONT OFFICE ADMINISTRATOR
JOB DESCRIPTION
Include:
Opening office, turning on tv, coffeemaker, computers, office music
greet patients by name, and be accommodating their needs at the office
Having patient fill out computerized forms, &/or asking if there have been changes to contact info, collecting ID and Insurance Card information
offering water or coffee, asking how their family is, how their day is…
Answering the phones, checking voice mail messages, texts, emails, and returning messages,emails, and texts. (or directing them where appropriate)
scheduling dental appointments,
Asking referral source info and placing this info into their chart.
checking insurance eligibility
Estimating and collecting co-payments,
educating and securing financial arrangements
Sending referrals
Scanning and placing documents in charts
Placing electronic documents received in charts, both financial and dental
Keeping the front office nice and tidy.
Scanning the bathrooms throughout the day to see that it is tidy.
May include:
Assisting our Office Manager with tasks, possibly entering EOBs, depositing checks, running reports, checking claim status on the system and on the phone with insurance companies, statements
Assisting our Front Office Coordinator with marketing, pretreatment estimates, hygiene recare lists, and other patient communications
Assisting the Back office with sterilization, turning around rooms, seating patients, collecting treatment and financial consents.