Bilingual Housing Case Worker
STATUS: 1.00 Full Time Non-Exempt
REPORTS TO: Supervising Attorney and Program Manager
SALARY: $25.00 - $26.00 per hour, depending on experience
TO APPLY:
Submit a Cover Letter and Resume to Sunny Noh, Supervising Attorney through Craig's List. Incomplete applications will not be considered.
Legal Aid of Sonoma County (LASC) seeks a bilingual Spanish-English housing case worker who is passionate about housing justice to support our housing team. The housing team consists of five attorneys and four legal case workers. In this position, the case worker will help the housing team with intake and administrative tasks required to provide legal representation to low-income tenants facing eviction and to address other tenant rights.
LASC has a high-volume caseload with firm deadlines; this position requires excellent organizational and time management skills.
PRIMARY DUTIES AND RESPONSIBILITIES:
Support for Housing Team:
Provide translation for Spanish speaking clients and attorneys.
Answer housing hotline calls.
Triage and screen new clients for eligibility, complete intake paperwork, and create hard copy of case files as well as an electronic case file.
Conduct client interviews and draft client correspondence.
Maintain case files, including inputting up-to-date case notes, time reporting, client demographic data.
Support attorneys’ case work, including preparing and filing basic judicial council legal forms under attorney supervision, conducting research on resources or issues at direction of attorney, and providing support in Court as needed.
Maintain client and attorney meeting calendars, and tracks case deadlines and Court appearances.
Close completed cases and input and track closing data as necessary for contract compliance.
Coordinate and help facilitate tenant workshops and outreach events and track as needed for contract compliance.
General:
Provide backup support to the front desk as needed.
Occasional driving to court, outreach events, community meetings and to client appointments, is required.
Administrative and Other tasks as assigned.
QUALIFICATIONS/REQUIREMENTS:
Bilingual in English and Spanish.
At least two (2) years’ experience in administrative work, customer service or public facing work.
A commitment to working with all persons regardless of age, gender, ethnicity, economic background, immigration status, gender identification, or sexual orientation. Compassion for and desire to help the vulnerable and underserved in our community.
Ability to work both independently and collaboratively as a member of a diverse team.
Must be flexible and work well under pressure.
Working knowledge of computer applications including the Microsoft Office Suite and database programs.
Ability to organize and prioritize work effectively with great attention to detail, including timely case management and capturing of data for reports to funders.
A firm commitment to on-time and accurate timesheet reporting is required.
A valid CA Driver’s license and current proof of automobile insurance required.
This position is not remote, applicants must live in or be willing to relocate to within commute distance of the LASC office in Santa Rosa, CA.
All applicants must abide by LASC’s current COVID protocols.
Experience Desired, but not required:
A demonstrated commitment to social justice.
Experience working with tenants or lived experience with housing instability.
Prior legal services or non-profit experience is strongly preferred.
BENEFITS: Legal Aid of Sonoma County provides a dynamic and supportive work environment, and an excellent benefit package, after the completion of an initial 90-day introductory period. Benefits include eligibility for company paid health insurance for the employee or cash-in-lieu, company paid dental insurance, eligibility for 401K participation after one year of continuous employment, and very generous paid vacation/sick/holiday leave policies. Note the benefits package is for the employee only, LASC does not provide health or dental coverage for spouses or dependents.
Legal Aid of Sonoma County is an equal opportunity employer. LASC is a non-profit organization, any employment at LASC is at will and may be contingent on continued funding from program specific contracts and grants. The posted salary range is firm.