Vacancy expired!
Role Description:
The primary function of the Fort Ross Visitor Center's Visitor Services Associate is to welcome and assist visitors to the Fort Ross State Historic Park. They provide information about the park's history, exhibits, and activities, as well as operate the bookstore and handle fees and admissions. Additionally, they may facilitate educational programs/tours, offer guidance on trails and points of interest, and ensure visitors have a fulfilling experience while adhering to park rules and regulations. All of these are done while demonstrating exemplary customer service.
Responsibilities:
Recount information pertinent to Metini/ Fort Ross:
Cultural History
Natural History
Local flora & fauna
Park sites, pathways, parking rules, payment process
Campground Procedures:
Operations and reporting for Reef Campground
Visitor Center Procedures:
Visitor Center opening and closing procedures
Fort Compound opening & closing Procedures
Kiosk operation procedures
Restock and face Inventory
Answer phone, take messages
General FRC office tasks
Utilize the Shopify Point of Sale System:
Sales, returns, reports, ordering, receiving, inventory, item edits, etc.
Utilize the State Park R2S2 System:
Parking and day use fees; report running
Minimum Qualifications:
Possession of a valid CA Driver’s License. Driving is required.
Ability to read, write and speak English.
Ability to follow written or verbal directions.
Weekend availability.
Desired Qualifications:
Bilingual Spanish/English.
Flexible schedule.
Vacancy expired!