Job Details

ID #1962448
State California
City Stockton
Full-time
Salary USD TBD TBD
Source California
Showed 2019-03-20
Date 2019-03-13
Deadline 2019-05-12
Category Retail/wholesale
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Parts dept

California, Stockton 00000 Stockton USA

Vacancy expired!

Local RV Dealership is looking for an experienced Parts Advisor. The ideal candidate will have at least one (1) year of RV Dealership Parts Sales Experience.

The Parts Advisor will interact with repair shops, customers and technicians about their parts needs. Our Parts Department is very busy and we need talented people to sell RV parts, via phone, email and personal interaction.

We offer generous pay plan and benefits package in addition to a professional work environment and supportive Management team.

Job Responsibilities:

Assist in retail customer purchases

Knowledge of the location of all parts and some knowledge of uses and installation techniques

Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability

Verify prices and enter orders into computer

Analyze customer requests for parts; provide parts information and prices from service manuals, reference materials and computer

Ability to provide substitute parts information for obsolete/upgraded parts based on experience and outstanding orders

Responsible for following up on back orders by checking with other parts personnel and sources to determine status of orders and provide answers to customers

Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices through the computer system.

Qualifications:

Previous experience in RV Dealership Parts -Required

RV knowledge

Good knowledge of product and mechanical/electrical parts

Excellent telephone manner and customer service ability

Computer skills

Must be able to pass a pre-employment background check and drug screening

Must be able to provide professional references

Filters:

Do you have a valid Driver's License and clean, insurable, driving record?

Do you have a minimum of 1 year of RV Dealership Parts experience?

Are you computer proficient?

If selected for an interview, will you be able to provide professional references who can verify your work experience?

Are you willing to submit to a pre-employment background check, including drug screening?

Vacancy expired!

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