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Job Details

ID #21518674
State California
City Sunnyvale
Job type Contract
Salary USD $50 - $65 50 - 65
Source Mindlance
Showed 2021-10-22
Date 2021-10-12
Deadline 2021-12-10
Category Customer service
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Customer Experience Analyst/ Customer Support Business Analyst

California, Sunnyvale, 94085 Sunnyvale USA

Vacancy expired!

Key Skills: Customer Experience/ Customer Support/ Customer Service, Data Analytics (e.g. SQL), Statistical analytics and Support analytics, Data visualization and reporting (Tableau/ Power BI)

Top 3 Must-Have Skills:
  • Data Analytics (e.g. SQL)
  • Statistical analytics and Support analytics
  • Data visualization and reporting (Tableau)

    • Disqualifiers:
    • Not knowing Tableau or any other data visualization tools like Power BI.
    • Not being familiar with the CX world and have no experience in related functions (Customer Support, Customer Service, Contact Center, Voice of Customer, Customer Feedback analytics).
    • Not being able to tell a completing story with the data through written and verbal presentations.

    Vacancy expired!

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