Job Details

ID #8289065
State California
City Ventura county
Job type Full-time
Salary USD DOE + Benefits DOE + Benefits
Source California
Showed 2021-01-17
Date 2021-01-12
Deadline 2021-03-13
Category Customer service
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Associate Technical Account Manager

California, Ventura county, 93001 Ventura county USA

Vacancy expired!

Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and outstanding customer service. We are passionate about technology and believe work should be fulfilling and fun! We are committed to our customers, employees and the communities where we live.

We are looking for motivated, enthusiastic team players to provide support and train clients on Yardi’s RENTMaximizer integrated solution!

What you will do

Manage a portfolio or clients and ensure success through the attainment of asset goals and objectives

Use your strong follow up and communication skills to conduct weekly calls with clients to review pricing performance and provide recommendations

Project manage and monitor progress by tracking activity, resolving problems, publishing progress reports and recommending actions

Access your strong troubleshooting skills to provide help desk support for clients and train clients on product functionality

Use your strong analytical skills to prepare technical reports by collecting, analyzing, and summarizing information and trends

Stay in the know by maintaining professional and technical knowledge through the attendance of educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices and participating in professional societies

Collaborate with other team members and assist with client requests, setup assistance and team coverage

Be part of a great team and collaborate with other team members across the U.S.

What you need to have

Bachelors degree in Business Administration, Math, Economics, Computer Science or related degree, or equivalent experience

3 years of prior experience in a client interfacing role with a proven record of success

Awesome written and verbal communication skills

Phenomenal customer service skills and desire to go the extra mile

Excellent attention to detail and the ability to prioritize effectively

High comfort level troubleshooting and problem-solving issues

Customer service mindset and the ability to develop strong working relationships

Demonstrated track record of goal achievement

Great people skills and the ability to be personable and professional

A love for the art of collaboration and strong team orientation

Flexibility, and the ability to manage changing priorities

What would be nice to have

Property Management and/or Revenue Management experience in the Multifamily industry

What you get as a Yardi Employee

A great place to work with fantastic people

A career in sales and the ability to grow and realize your full potential

Competitive compensation

Comprehensive benefits – Medical/dental, paid time off, sick time, paid holidays, 401(k), profit sharing, life insurance, and more!

Please Apply To: https://careers.yardi.com/openings/job-posting/res20415325/

At Yardi, we’ve created a team of over 7,000 employees in over 40 locations around the globe dedicated to making great real estate software products and fostering a collaborative work environment. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. Our corporate culture stresses integrity, respect, trust, responsibility, and fun! Come join our growing team!

EOE/Race/Gender/Disability/Vets

Vacancy expired!

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