Compliance Assistant
Company Overview:
At Registration, we're steering companies and nonprofits through the steps needed to achieve their organizational goals. From establishing new start-ups to helping global brands manage their business licenses nationwide, we are looking for exceptionally talented, bright, and driven people who can deliver an exceptional client experience. In our third year in business, we are experiencing exponential growth and are seeking top performers who share our autonomy, transparency, and excellence values.
Position Overview:
Our Compliance Assistants thoroughly understand government applications and regulatory requirements and help our clients navigate them by providing outstanding service. The Compliance Assistant role is an entry-level position. The Compliance Assistant is partnered with a Compliance Analyst II, who mentors them as they learn from the ground up.
The typical promotion track is to Compliance Analyst II; however, Registration LLC employees are encouraged to pursue opportunities at our fast-growing company that best fit their career objectives and skills.
Responsibilities:
Assist the Compliance Analyst II
Ensure timely responses to client inquiries
Review client accounts to uncover gaps in service and registration
Ensure the timely, accurate filing of applications to government agencies
Configure and maintain information in our CRM, online platform, and client files
Conduct thorough and accurate research, call government agencies and communicate with clients about their projects by phone and email
Draft and file basic applications to government agencies by paper and electronically
Meet established Service Level Agreements, such as response time, onboarding duration time, and work completed
Qualifications:
1-3 years of professional work experience
Exceptional track record of customer service or client relations experience
Highly organized, accurate, and detail-oriented
Ability to effectively prioritize work in a rapidly-evolving environment
Enjoys the challenge of new, complex problems and learning new information on-the-fly
Able to multitask and consistently meet deadlines
Able to work independently with coaching
A high school diploma or equivalent is required
Preferred Qualifications:
Proficient in Google G Suite and Adobe Acrobat
Location and Hours:
This is a full-time remote position, Monday through Friday, 9 AM to 5 PM PST.