We are seeking a friendly and organized Nail Salon Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring the smooth operation of the salon's front desk. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Greet clients warmly and assist with check-in and check-out procedures.
Schedule and manage appointments using salon software.
Answer phone calls and respond to client inquiries via phone and email.
Maintain a clean and organized reception area.
Process payments and handle cash transactions accurately.
Assist with retail product sales and inventory management.
Coordinate with nail technicians to ensure timely service delivery.
Address client concerns and escalate issues to management as needed.
Qualifications:
High school diploma or equivalent.
Previous experience in a customer service or receptionist role preferred.
Proficient in using computer software.
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Friendly and professional demeanor.
Ability to work flexible hours, including evenings and weekends.