Vacancy expired!
Paid Weekly! Wage and Benefits package to include paid holidays, 401K, insurance, family picnic, incentives, and more! Positions with career growth opportunities. No experience, that’s ok! We will train you to become a skilled worker.
Like to work with your hands? Stay fit while getting paid? Constantly move throughout the day. Like leaving work at the end of the day knowing your efforts helped build someone’s home with an eco-friendly product? Consider joining our Team. Family Owned Business for over 60 years.
SOUND LIKE A TEAM YOU WANT TO JOIN, GO TO OUR WEBSITE AND FILL OUT AN APPLICATION:https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=71313&clientkey=3DA8C40115C73C145F115E066070C1A3
Customer Service Benefits Include:
6 HealthNet Medical plans to choose from: All full-time positions are offered company sponsored medical coverage through HealthNet.
Health Net medical plans include free annual exams, wellness check-ups, low cost prescriptions and easy to access care while accessing a large HMO Network of private physicians and hospitals, or the freedom offered with a PPO plan.
Dental and Vision benefits offered through The Guardian and Anthem Blue Cross
Major Medical Hospital reimbursement, Accident Insurance, Critical Illness and Life Insurance, through Colonial Life.
401k with Employer contributions, after 1 year of service
Paid holidays & family fun day
Incentive & mentorship programs
Opportunity for advancement within the company for those that show leadership skills and dedication to company growth.
Mileage reimbursement program available for round trip travel.
Customer Service (Field) Representatives; all skill levels [I] Trainee – [IV] Journeyman
1. Reliable transportation and dependable work ethic
2. Valid (Current) Drivers License and Insurance meeting state requirements
3. Tools necessary for CSR Level/Skillset
[ I ]Trainee Customer Service (Field): $15.00 - $17.00 Travel: Up to 50%
▪ Adjusts cabinet doors and drawers to expectations at specified locations.
▪ Install hardware as needed
▪ Use professional concepts and company policies and procedures to solve problems
▪ Follows company safety procedures and policies.
▪ All other duties as assigned by Company Management and Officers
▪ Ability to adjust doors and drawers to proper tolerances.
▪ Ensure reveals on all doors/drawers are equal, level and flush.
▪ Apply bumpers accordingly.
▪ Prepare cabinetry for final walk through; remove stickers, plastic, wipe-down and clean
▪ Skillset to perform minor touch-up work to excellent interpersonal and communications skills required.
▪ Must be able to communicate verbally and in written communications in English or be willing to use tools for translated communications
[ II ] Apprentice Customer Service (Field) $16.50 - $19.00 Travel: Up to 50%
▪ Meet all expectations of a CSR-1 position
▪ Adjustments/repairs cabinets doors and drawers independently (meeting expectation) at specified locations.
▪ Use professional concepts and company policies and procedures to solve problems
▪ Follows company safety procedures and policies.
▪ All other duties as assigned by Company Management and Officers.
▪ Skillset to perform repair work and installation of loose parts, skins &scribe.
▪ Accurately drill for hardware.
▪ Knowledge to perform “Touch-up” basics; learn colors (Mohawk) and how to utilize wax sticks, lacquers, markers, etc.
▪ Beginning level interpretation of blueprint drawings & schematics.
▪ Must be able to communicate verbally and in written communications in English or be willing to use apps for translated communications.
[ III ] Technician Customer Service: $19.00 - $21.50 Hourly Travel: Up to 50%
▪ Meet all expectations of a CSR-1 & 2 position
▪ Adjustments/repairs cabinets doors and drawers independently (meeting expectation) at specified locations.
▪ Reliable transportation & dependable work ethic
▪ Use professional concepts, company policies and procedures to solve problems
▪ Follows company safety procedures and policies.
▪ All other duties as assigned by Company Management and Officers.
▪ Apprentice Cabinet Installer and ability to install option
▪ Leadsman (Mentor & trainer) over other co-workers with the ability to communicate professionally and treat others with respect.
▪ Troubleshooting skills
▪ Skillset to disassemble and reassemble components of the cabinetry
▪ Knowledge of how to “cut-out” for mechanicals
▪ Ability to read blueprint drawings & schematics.
▪ Must be able to communicate verbally and in written communications in English or be willing to use apps for translated communications.
[ IV ] Journeyman Customer Service Field $20.00 - $25.00 Hourly Travel: Up to 50%
▪ Meet all expectations of a CSR-1, 2 & 3 position
▪ Crew Leadsman entry-level supervisory position over peers
▪ Represents company image; communicates with customers and clients
▪ Reliable transportation & dependable work ethic
▪ Use professional concepts, company policies and procedures to solve problems
▪ Follows company safety procedures and policies.
▪ All other duties as assigned by Company Management and Officers.
▪ Apprentice Cabinet Installer and ability to install options
▪ Leadsman (Mentor & trainer) over other co-workers with the ability to communicate professionally and treat others with respect.
▪ Troubleshooting skills
▪ Skillset to disassemble and reassemble components of the cabinetry
▪ Knowledge of how to “cut-out” for mechanicals
▪ Ability to read and interpret blueprint drawings & schematics.
▪ Must be able to communicate with customers and clients verbally and in written communications in English or be willing to use apps for translated communications.
Customer Service Job Requirements
▪ Driving personal car, maintaining valid CA driver's license & state minimum automotive insurance at all times while driving for the company. No exclusion on policy for “business/work use”. Motor vehicle report must be acceptable to company standards. Maintain compliance within company standards by reporting any violations/changes to employer within 10 days of incurrences. If qualified, may be required to operate company vehicle or equipment
▪ Have access to a cellphone while in working hours
Customer Service Field Technician Physical Requirements
Must be sufficiently sighted to review complex documents. Must be able to lift, push, pull, and carry up to eighty (50) pounds. Must be able to travel to other locations and job sites. Job may require climbing stairs while carrying between 40 and 50 pounds; may require carrying materials multiple floors. Must be able to operate hand tools and pneumatic tools.
Customer Service Field Technician Working Environment
Most work is performed outdoors, and in a construction environment. Some work may require exposure to the shop area or outdoors and indoor dust particles. The noise level is usually moderate and frequent.
Accountability
Exercises judgment within broadly defined practice and policy in selecting methods, techniques, and evaluation criteria for obtaining results.
Impact of Decisions
Erroneous decisions could result in negative impacts to the Company and/or it’s employees.
Working Relationships
Regularly interacts with staff at all levels as well as vendors, contractors, management, and the public.
Assignment Complexity
Most assignments are moderately complex, some duties may not be complex, and others may require research and guidance from others.
Vacancy expired!