Position Summary 
The Concierge acts as an ambassador for the hotel and both the town by providing expert-level knowledge of our property and its amenities and offerings. As the Concierge, you will welcome and register guests, present statements, check credit and collect payment. The Concierge reports to the Front Office Manager.Job Posting Deadline
Applications for this position will be accepted until June 7, 2026.Essential Job Functions/Key Job Responsibilities
   Recommend and book activities for guest’s ability/skill level and interest
   Check guests in or out of hotel in accordance with procedures
   Record any guest complaints or problems and notify appropriate staff individuals
   Assist with ordering and maintaining supplies as well as attending to the orderliness at the front desk and bell closet
   Coordinate with other departments daily needs or special requirements for all hotel guests
   Responsible for maintaining cash bank and for daily settling of cash bank
   Comply with all policies and procedures for the Concierge Department as well as Aspen One
   Assist in emergency and security procedures as directed by management 
   Complete tasks and projects delegated by your manager and assist with other departments as business volumes and staff levels demand
   Other duties as assigned