Position Summary
The Managing Director serves as the strategic and operational leader of The Little Nell, including the Aspen Mountain Club, Spa at The Little Nell, multiple food and beverage outlets, and the resort’s expansive meeting and event spaces. This role has full accountability for overall resort performance, encompassing guest and employee satisfaction, human resources, financial results, sales and marketing, revenue generation, and team engagement. The Managing Director is responsible for driving sustainable growth and delivering strong returns for both hospitality operations and property ownership. This position reports to the Vice President of Operations.The salary range for this position is $190,000 - $260,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.Job Posting Deadline
Applications for this position will be accepted until December 28, 2025.Essential Job Functions/Key Job Responsibilities
    Stays current with industry trends and monitors strengths and weakness of competition
    Develops business plans designed to maximize property customer satisfaction, profitability, customer satisfaction and market share
    Verifies and evaluates that property business plans and employees are aligned with brand business strategies, holding property leadership team accountable for successful delivery of business plans and enhancements
    Works closely with Sales and Marketing team to develop revenue-generating strategies for the property, identifies new business leads, develops tailored sales approach and actively pursues leads aligning brand strategy
    Creates succession plans for future job openings; actively supports the staffing process; verifies effective work processes, systems and teamwork are in place to maximize individual and overall property performance.
    Reviews business-related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction - analyzing business information to proactively address changing market conditions
    Verifies that property operates within budgetary guidelines, and achieves profit margin goals
    Uses business information to identify indicators of product and service successes and opportunities for improvement
    Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction
    Identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies
    Responsible for labor and capital expenses
    Establishes presence in the market by actively promoting an exemplary property/brand image by developing strategic alliances with local officials, businesses, and customers
    Other duties as assigned