As a VIP Customer Account Advisor, you will be the primary point of contact for bet365’s most valued customers, ensuring they receive exceptional service.Your focus will be on building strong, long-term relationships with our customers, ensuring that every interaction is handled with the care and professionalism that defines bet365.We are seeking a dedicated professional with a natural ability to build rapport and trust. As you will be the face of our VIP service, a high level of emotional intelligence, discretion, and a proactive approach to anticipating customer needs is essential.We are looking for someone who understands that every interaction—whether via phone, email, or chat—is an opportunity to enhance the customer experience and strengthen our brand.You will demonstrate a genuine passion for delivering a seamless, premium experience to our highest-value customers.This role involves proactively identifying customer needs and tailoring your approach to ensure every interaction adds value and strengthens our relationship.You must be enthusiastic, resilient, and committed to providing excellent, high-touch customer service at all times.Full training will be provided. The position is full time, working any 5 days from 7, between the hours of 6:30am and 11:00pm, including holidays and weekends.
Starting at $25.14 per hour, with an increase to $25.68 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 33 paid days' off annually, bonus, on-site fitness facilities, and more.