Vacancy expired!
- Responsible for maintaining the Client Engagement Model
- Assist with strategic account planning. Includes but not limited to: scheduling of meetings and logistics; identifying agenda topics; preparing materials for meeting; taking notes; follow up on action items; and use & management of MS Teams client sites
- Conduct, summarize and share client research with project leaders
- Provide administrative support to client teams. Includes but not limited to: drafting client on-boarding decks; team communications; client meeting agendas; off-boarding information; managing files; and collecting data
- Participate in both internal and client facing meetings to take notes, provide information and support. Must be able to interact with various levels of employees Knowledge & Tools
- Responsible for creating, updating and analyzing various standard reports the client teams and practice use. This will require you to extract information from a variety of Eliassen systems including Sales Force and Projector as part of building and updating reports. Become a subject matter expert in firm systems.
- Ability to gather data and create new reports as necessary
- Manage MS Teams client sites for storage and management of non-client engagement model artifacts
- Conduct, summarize and share industry research with project leaders Solution Initiatives
- Provide internal support for the Strategy Articulation Map Initiatives for Business Consulting Sales Delivery
- Assist the delivery team in gathering and sharing information related to the sales and RFP processes for current and future clients.
- Liaison with Eliassen's sales and business development department as necessary
- Review and update team member profiles to be included in proposals
- Responsible for maintaining client vendor management tools and other technologies
- Manage non-technology partnerships and alliances
- Leverage knowledge of Eliassen, the lines of service and industries to support client leadership
- Liaison with internal organization (human resources, financing, marketing, sales)
- Serve as a knowledgeable resource for leaders and teams with questions on established processes to deliver a consistent and positive experience
- Professional Services experience preferred as it is necessary to understand what services we offer our clients
- Strong business acumen skills including ability to think through next steps
- Intermediate Microsoft Office skills (Excel, PowerPoint, Word, Outlook)
- Initiative and drive to proactively takeover administrative tasks from client delivery individuals
- Ability to effectively manage multiple responsibilities at once
- Must be able to prioritize and respond quickly to time-sensitive requests
- Ability to maintain a calm and even-tempered demeanor during high-stress situations
- Must be a self-starter; ability to make quick decisions without direction
- Ability to effectively communicate with and provide a high level of service to all levels of employees, consultants and vendors, both verbally and in writing
- Must be detail-oriented and process-driven
- Bachelor's degree and 3-5 years of professional work experience in relevant areas including accounting, finance, project management, operations management or business administration
Vacancy expired!