CBI Systems Administrator IIIPrint (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4699448) ApplyCBI Systems Administrator IIISalary$57,708.00 - $92,340.00 AnnuallyLocation Lakewood, COJob TypeFull TimeJob NumberRAA-CBI-00643 10/2024DepartmentDepartment of Public SafetyDivisionColorado Bureau of InvestigationOpening Date10/22/2024Closing Date11/5/2024 5:00 PM MountainFLSADetermined by PositionType of AnnouncementThis position is open only to Colorado state residents.Primary Physical Work Address690 Kipling St., Lakewood, CO 80215FLSA StatusExempt; position is not eligible for overtime compensation.Department Contact InformationLori Todacheene, HR Business Partner, lori.todacheene@state.co.us, (303) 358-6495.Salary NoteAlthough the full salary range for this position is provided, appointments are typically made at or near the range minimum.How To ApplyPlease submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
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Department InformationThis position is open only to Colorado state residents. An eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months. Although the full salary range for this position is provided, appointments are typically made at or near the range minimum. Our Mission - Engaged employees working together to safeguard lives and t o provide diverse public safety services to local communities.Our Vision -Creating safer and more resilient communities across Colorado.Our Core Values – Unity, Honor, ServiceCDPS commits to cultivating an equitable, diverse, and inclusive work environment. We ensure that we recruit, retain, and promote engaged employees. Our approach to diversity is simple - it's about embracing everyone! We strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. Our strength is our promise to be inclusive with intentional strategies to welcome and uplift our employees to thrive - while building a more equitable workplace. CDPS is an equal opportunity employer. See ourCDPS 2022 Equal Employment Opportunity Plan (https://drive.google.com/file/d/1mhirfXA6CeujGdFetbkPOC78t2GASFdw/view) Why Do I Love My Job at CDPS At CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans! Careers with a purpose:If you are passionate about public safety service, and are eager to dedicate your career to serving Coloradans, this is the organization you want to join! We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery. You’ll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community! When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be. Unmatched Benefits: We highly value work life balance and offer excellent work-life programs, training and enriching professional development opportunities and a wide range of benefits.
Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.
State contribution into Health Savings Account when enrolled in HDHP.
Job protected medical leave under the Family Medical Leave Act (FMLA) (https://dhr.colorado.gov/state-employees/time-off-leave/family-medical-leave-act-fmla) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI) (https://famli.colorado.gov/) .
Paid medical leave benefits provided by the State of Colorado.
Eligibility for hybrid or other flexible work arrangements based on the nature of the role.
We offer unmatched retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA (https://www.copera.org/member-contribution-rates) for details.
CDPS provides generous time off including 11 paid holidays annually and accrued annual and sick leave (https://dhr.colorado.gov/state-employees/time-off-leave) and annual wellness days.
The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.
Additional benefits offered include tuition reimbursement and reduced college tuition at CSU Global and DeVry University.
Credit Union of Colorado (https://www.cuofco.org/credit-union-colorado-membership-eligibility) membership eligibility.
To learn more about State of Colorado benefits, please visit State of Colorado benefits (https://www.colorado.gov/dhr/benefits) .
Description of JobAbout the Work Unit This unit supports all of the Colorado Bureau of Investigation (CBI) in various ways: Investigations, Forensic Services and Support Services by maintaining IT hardware, software and licensing. Provides the CBI with a 99% uptime on its critical systems. Provides world class customer service to all Stakeholders. Innovating outdated processes and procedures. Acts as a point of contact with all vendors. Takes the lead in all software and system upgrades and integrations.About the Job
Provides support in obtaining reports for CBI work units statistical requests.
Requires an in-depth knowledge of the computer systems managed by the CBI.
Provides technical coordination between Federal, state, and local criminal justice agencies to ensure consistent and timely connectivity.
Manages vendor services and writes change requests as well as assuring the Statement of Work (SOW) is accurate and complete.
Acts as a liaison between the CBI and the Office of Information Technology (OIT).
Identifies solutions for IT needs within the CBI and makes recommendations to management.
This position has involvement in contract negotiations with large vendors.
Serves as the go to person for any software or hardware related issues prior to contacting OIT.
Helps to develop and monitor large systems, software and equipment replacement plans across the CBI.
Serves as the primary CBI support for new and recurring software and specialized programs.
Develops plans to ensure system operability.
Assists with troubleshooting errors within software platforms.
Assists with implementation and support of data integration.
Key Responsibilities Statistical Information Reports
Provides statistical data and support.
Provides statistical data for decisions regarding legislative requests.
Provides statistical data for business level decisions within the CBI.
Provides statistical data for the CBI Annual Report and other publications.
Creates and maintains new and existing management reports through software platforms.
Support FS Hardware and Software Solutions
Troubleshoots VPN setups and assists CBI staff with interfaces.
Coordinates with internal and external stakeholders to ensure their needs are being met.
Identifies solutions for IT needs within the CBI and make recommendations to management.
Go to person for any software or hardware related issues prior to contacting OIT.
Monitors large systems, software and equipment replacement plans across the CBI.
Assists with troubleshooting errors within software platforms.
Assists CBI staff with setup of reimaged computers.
Vendor Management
Prepares and submits change requests to vendors as required by projects for applications.
Ensures system/application issues are corrected and operational in the quickest time with the least impact on users.
Ensures vendors are providing the best solution.
Makes recommendations to solutions involving the various applications and projects.
Collaborates with OIT on new and recurring software licenses for effectiveness and efficiency.
Prepares, develops and implements interface testing and protocols between systems internal and external to CBI.
Documents processes and procedures for testing and maintenance.
Collaborates with vendors to troubleshoot and identify the source of issues.
Advises and assists with new and uncommon IT purchases.
Collaborates with OIT on major IT projects and updates.
Works with stakeholders before, during and following the launch of systems to ensure we are best meeting their needs.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal RightsNOTE: To be considered for this position, you must meet one of the following options for consideration. MINIMUM QUALIFICATIONS Six (6) years of professional systems administration experienceORBachelor's degree from an accredited institution in information technology, computer science or related field AND two (2) years of systems administration experienceORA combination of related education and/or relevant systems administration experience equal to six (6) years PREFERRED QUALIFICATIONS
Experience working with Law Enforcement Agencies (LEA) and their vendors.
Experience providing IT (Information Technology) support and/or business.
Experience with the MORPHO Mobile ID.
Excellent vendor relation skills.
Exceptional time management skills and ability to switch between project tasks effectively.
CONDITIONS OF EMPLOYMENT
Must be a Colorado resident at time of application.
Requires successful completion of a background investigation that includes a polygraph exam, a fingerprint based criminal history search and drug testing.
APPEAL RIGHTSIf you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb . A standard appeal form is available at: www.colorado.gov/spb . If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Supplemental InformationEQUITY, DIVERSITY, AND INCLUSION STATEMENTThe State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, a medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries tocdpshr@state.co.us. NOTIFICATIONS All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "state.co.us" and "info@governmentjobs.com " addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. PLEASE READ CAREFULLY - RECRUITMENT TIMELINE INFORMATION
Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.01 Why are you interested in the CBI Systems Administrator III position? 02 Describe your experience with installing, configuring and updating hardware and software. 03 What unique skills will you bring to this position? 04 Pre-employment screening (which consists of fingerprinting, polygraph, drug screen, and an extensive background investigation) will be conducted as part of the selection process. As a condition of employment, are you willing to submit to pre-employment screening?
Yes
No
05
If you are a current or previous State of Colorado employee, please list your Employee Identification Number (EID), dates of employment, and classifications for all State of Colorado Departments or institutes of Higher Education for which you have worked. Your EID begins with 997 and is nine digits long. Please do not enter your Social Security Number. If you are not a current or previous State of Colorado employee, please state "N/A".
06
I understand that employees of the Colorado Department of Public Safety contribute to the Colorado Public Employees Retirement Association (PERA) retirement benefit plan and do not contribute to Social Security.
Yes, I understand that
No
07
If you were referred for this job by a CBI member, please list one name.
Required Question
AgencyState of ColoradoAddressSee the full announcement by clickingthe "Printer" icon located above the job titleLocation varies by announcement, Colorado, Websitehttps://careers.colorado.gov/ApplyPlease verify your email addressVerify Email