Customer Service Representative

We are seeking a professional and customer-oriented Customer Service Representative to join our growing team in Hartford, CT. In this role, you will serve as the primary point of contact for customers, providing prompt assistance, resolving inquiries, and ensuring every interaction reflects our commitment to service excellence.If you enjoy communicating with people, solving problems, and working in a collaborative environment, we encourage you to apply.ResponsibilitiesProvide exceptional customer support through phone, email, and other communication channels.Respond to customer inquiries in a timely and professional manner.Resolve customer concerns while maintaining a positive customer experience.Accurately document customer interactions and update internal systems.Collaborate with internal departments to ensure efficient issue resolution.Maintain product and service knowledge to provide accurate information.Follow company procedures and quality standards.Contribute to a positive and team-oriented workplace.