Broadcast IT Systems Engineer - Live Events

The System Analyst, Remote IT Operations serves as a critical operator ensuring the reliability, performance, and scalability of IT systems supporting NBCUniversal’s live and remote productions. This role sits at the intersection of IT infrastructure and broadcast operations - driving seamless technology delivery in high-pressure, real-time environments.You will play a key role in enabling production teams to execute flawlessly by delivering secure, resilient, and efficient IT solutions across remote sites. Success in this role requires strong technical expertise, operational discipline, and the ability to troubleshoot and adapt quickly during live events.ResponsibilitiesEnsure continuous uptime and performance of IT systems supporting live remote productions, minimizing disruption during high-visibility eventsDeliver hands-on IT support across endpoints, networking, and remote infrastructure in fast-paced production environmentsManage deployment, configuration, and lifecycle of remote infrastructure kits, ensuring readiness and consistency across eventsMaintain and evolve network connectivity (LAN/WAN) documentation and standards for remote operationsCoordinate logistics including inventory tracking, scheduling, and deployment planning via remote operations calendarsAct as a bridge between IT, Broadcast Engineering, Digital, and Security teams, supporting the convergence of technologiesPartner with external vendors to ensure delivery, performance, and issue resolution for hardware, software, and communications systemsProactively identify and implement process improvements and technology enhancements to increase operational efficiency and reliabilitySupport procurement and lifecycle management of IT assets for remote production environmentsTravel to remote production sites to provide on-the-ground IT support during live eventsContribute to cross-functional initiatives and continuous improvement effortsContribute to additional projects and assignments as required