Customer Support Assistant

Job DescriptionWe are seeking a detail-oriented and approachable Customer Support Assistant to join our growing team. This role focuses on assisting customers with inquiries, ensuring accurate and timely communication, and maintaining a smooth service experience. You will serve as a valuable resource for clients while supporting day-to-day operational tasks within the department.ResponsibilitiesProvide clear, professional assistance to customers through various communication channels.Address inquiries, concerns, and requests while maintaining a customer-focused approach.Process customer information, updates, and documentation with accuracy.Collaborate with internal teams to resolve issues and ensure efficient service delivery.Maintain organized records and follow established service procedures.Support administrative tasks related to customer accounts and service operations.