Vacancy expired!
- Collaborate with ALL business teams in the definition of product features (requirements) for our Award Management Systems and CRM products
- These features include new or existing features impacting existing or new technologies, data analytics, reporting
- Collaborate with Salesforce Architect, Product Owner, Technical Lead, and other members of the agile teams in charge of the Award and CRM technologies
- Participate in requirements gathering and design meetings. Understand the requirements, evaluate and recommend data and technology solutions
- Build features roadmap for the implementation of the Award Management System and Salesforce CRM as digital products
- Ensure requirements are converted to system and data infrastructure capabilities that are implemented by Agile Teams
- Oversee and support build, test, and maintenance of Finance data and systems
- Coordinate and implement system implementation and integration activities, vendor management, and project management of system build and implementation
- Partner with architecture team and technical team in the solutioning of business problems using Technology
- Partner with internal Technology teams to ensure projects that require Salesforce functionality in their solutions have their required features implemented and delivered on time
- Oversee sourcing new software programs, implementation, contract renewals, and external vendor management
- Perform impact assessments of releases and testing releases in test environment prior to coordinating the release of patches and/or upgrade to the production environment.
- Facilitate system implementation, and determine best practices based on vendor recommendations and client's requirements.
- The ideal candidate should possess a strong knowledge of Salesforce CRM and ideally its implementation in the nonprofit space
- Ability to lead cross functional teams across Business and Technology
- Ability to convert business requirements into data and technology solutions
- Ability to lead a team of technical developers, quality assurance, and vendors in the implementation of solutions covering Award/Grant Management and Engagement
- Strong project management
- Strong Analytical skills
- Process mapping and documentation
- Effective advisory, presentation, and collaboration skills
Vacancy expired!