The position is responsible for smooth operation of the front office including managing patient flow, answering phone calls, managing patient schedules and providing office support for the dental practice.
DUTIES AND RESPONSIBILITIES:
À Answer phone calls and retrieves voicemail messages
À Returning calls as needed within 24 business hours
À Directs phone calls to appropriate staff members
À Makes patient appointments and manages the schedule for maximum efficiency
À Works with the dentist maintaining and implementing appropriate scheduling procedures.
À Maintains knowledge of insurance benefits, including insurance eligibility verification.
À Completes insurance verification for each visit and records in chart for reference.
À Coordinates patient flow ensuring that patients are not delayed, letting staff know a patient has arrived, providing information if patients are late, etc.
À Schedules return appointments for patients
À Confirms patient appointments 24hrs in advance
Minimum Qualifications:
À Experience with Dentrix practice software required
À Experience working in a dental practice required
À Strong organizational skills and commitment to working in a professional environment required.
À Strong customer service skills required and willing to work on Saturday.
À Ideal candidate will be a team player and willing to learn.
Please respond to this ad with detailed resume, anticipated start date and expected base pay.