Our healthcare facility is seeking a skilled and dedicated medical office assistant to oversee our daily operations. As a medical office assistant , you will be responsible for ensuring smooth administrative functions, managing staff, maintaining compliance with healthcare regulations, and creating a positive environment for both patients and employees.
Our medical office assistant plays a crucial role in the efficient operation of our practice, bridging clinical and administrative aspects to provide high-quality patient care. If you're detail-oriented, have strong leadership skills, and are passionate about healthcare administration, you might be just the medical office manager we're looking for.
What you'll do: Duties & responsibilities
Oversee daily operations of the medical/ mental health care office
Ensure compliance with healthcare laws and regulations (e.g., HIPAA)
Manage patient scheduling, billing, and insurance claims processes
Maintain and update electronic health records systems
Coordinate with medical staff to ensure efficient patient flow
Resolve patient complaints and address concerns
Implement quality improvement initiatives
Liaise with external vendors and service providers
Answering phone calls, creating appointments, directing the calls as required and handling all queries
Maintaining a filing system for all employees and patient documents and reports submitted
Answering emails and other electronic messages as required
Creating invoices and bills, processing insurance forms and managing vendors and contractors