Bussers are responsible for assisting the service team in exceeding the guest’s expectations. Assists with Barista duties as directed. Teamwork, organization and good awareness are necessary for success in this position.
Essential Functions
Clean and reset tables and transport dirty dishes to bus tub, tray or dish room
Available to work a variety of hours, days and shifts, including weekends
Effectively service a minimum of an eight table section
Safely and effectively move chairs, tables, highchairs and booster seats
Clean and reset tables and transport dirty dishes to bus-tub, tray or dish room
Safely and effectively use and operate all necessary tools and equipment
Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
Ability to multitask calmly and effectively in a busy, stressful environment
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Assist service team with all food and beverage service
Follow all steps of service
Understand and follow the food allergy procedure and special orders/restrictions
Comply with all safety and sanitation guidelines and procedures
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed