NOW INTERVIEWING SERVERS (MATLACHA ISLAND)
YUCATAN WATERFRONT TIKI BAR & GRILLE
4875 Pine Island Rd NW
SERVER JOB DESCRIPTION
Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Attitude and effort are not something we expect to coach. We are hiring engaged Servers who deliver amazing hospitality at every table. We are a Fantastic Restaurant! Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.
Essential Functions
Provide efficient, friendly, positive and passionate guest service to 6-8 table section's including but not limited to following all steps of service and bussing the table to ensure a positive guest experience.
Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures.
Available to work a variety of hours, days and shifts, including weekends and holidays. We are open 365 days a year we are hiring Servers with open availability.
Safely and effectively transport food or beverages to a table of three in a single trip.
Safely and effectively use and operate all necessary tools and equipment.
Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction.
Ability to multitask calmly and effectively in a busy, stressful environment.
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds.
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces.
Key Responsibilities and Duties
Ensure the overall guest experience exceeds expectations and anticipate guests’ needs.
Greet guests with a warm, sincere smile and positivity.
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy.
Understand and respond knowledgeably to questions about the restaurant and menu.
Use sales techniques to present and encourage current promotions to Guests.
Follow all steps of service.
Understand and follow the food allergy procedure and special orders/restrictions.
Proficiency in the use and operation of all necessary tools and equipment, including the TOAST POS system and Gift Card and Credit Card terminals.
Comply with all safety and sanitation guidelines and procedures.
Successfully complete alcohol awareness training.
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player.
Other duties will be assigned as needed.